Job Title: Community Relations Coordinator
Full time/Non-exempt/Hourly Rate
The hourly rate for this position is $14.42. Second Harvest also provides a generous benefits package inclusive of paid health, dental and life insurance for the employee. Employees may elect to participate in the Simple IRA retirement program; SHBB will match up to 3% of your salary. SHBB recognizes 11 paid holidays each year, and employees earn sick leave and vacation time.
The Community Relations Coordinator is responsible for the successful management of Second Harvest food bank’s volunteer program, including recruitment, training and retention of all volunteers; and for food drive coordination, tracking, receipting and reporting.
- Recruit volunteers for all areas of need, including warehouse, administrative and special events.
- Utilize Second Harvest’s volunteer management program, VolunteerHub, to manage the volunteer pool; schedule group and individual volunteer service projects; provide documentation of volunteer hours completed; ensure excellent stewardship practices with current volunteers; and provide volunteer reports to supervisor.
- Collaborate on a regular basis with SHBB’s operations and programs teams (including warehouse manager, program coordinator and distribution coordinator) to ensure that daily, weekly, monthly and annual volunteer needs are added to the VolunteerHub calendar in a timely fashion for recruitment; update VolunteerHub calendar as needed.
- Conduct new volunteer orientations twice monthly; or more frequently as needed.
- Train new volunteers for specific volunteer tasks, including specialized volunteer positions such as our front desk volunteers (CRA’s).
- Responsible for front desk coverage during business hours when CRA volunteers are not available.
- Supervise individual volunteers and volunteer groups to ensure best practices for personal and food safety are followed.
- Coordinate with Second Harvest warehouse manager and operations team to maintain a safe working environment for volunteers.
- Ensure that volunteer stations in warehouse are clean, well-organized and stocked with needed supplies at all times.
- Ensure liability waiver compliance for all volunteers.
- Coordinate with parole officers, attorneys and court programs to document community service volunteer charges; ensure Second Harvest community service required forms are received, and document community service hours.
- Coordinate with FSU, FAMU and TCC student program partnerships including FSU The Center for Leadership & Social Change (Community Ambassadors); EngageTLH; FSU Leadership Learning Research Center (service leaners); TCC classroom service partners, and others.
- Produce annual volunteer impact report.
- Coordinate annual volunteer recognition event.
- Coordinate volunteer stewardship initiatives; including volunteer of the month announcements and awards; and in-kind donation requests for annual volunteer recognition event.
- Assist with social media development related to the volunteer and food drive programs.
- Manage and track new food drive registrations, and input new food drive donors into the Primarius tracking system.
- Ensure compliance with food drive weigh-ins and receipting.
- Ensure that all registered food drive donors are thanked, in writing, for their donations.
- Flexible hours to include one Saturday a month; occasional weekend and evening events.
- Other duties as assigned.
Required Qualifications (knowledge, skills, abilities, competencies):
- Bachelor’s degree, or Associate’s degree and two years of relevant experience.
- Computer proficiency in MS Suite, including Microsoft Word, Excel, PowerPoint; and Outlook.
- Ability to learn and use software programs for volunteer management (proficiency in VolunteerHub preferred).
- Proficiency in social media and professional networking platforms including Facebook, Twitter, Instagram, Youtube and LinkedIn.
- Ability to transition from an office setting to a warehouse environment.
- Ability to manage multiple projects and to prioritize tasks with minimal supervision.
- Ability to work independently, and also as part of small and large teams.
- Ability to communicate verbally and in writing in a clear, personable and professional manner with volunteers, food drive donors, funds donors, Second Harvest staff, board members and other community members.
The physical demands described here are those which must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, speak and listen. The employee frequently is required to stand; walk; use hands to touch, handle or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop; kneel, crouch, lift and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, depth perception, peripheral vision, and ability to adjust and focus.
The work environment described here is representative of those which must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How to apply
Interested candidates may apply with your cover letter and resume by emailing HR@Fightinghunger.org. This job opening post will remain open until Saturday, Dec. 18 at 7:30 p.m..