We Love Our Volunteers!


Instructions to Volunteer During the Coronavirus Pandemic


Your health and safety is very important to us. To help ensure your continued safety, and that of our team and the people we serve throughout the Big Bend, we will begin requiring all volunteers to wear masks beginning Monday, April 27. We ask that you bring a mask with you in you have one; if not, Second Harvest will provide a temporary mask for your use.

Thank you again for all that you do! You are our heroes!

Thank you for the important work you are doing to support our community during this time of stress and uncertainty. Your health and safety, in addition to the health and safety of our employees and community partners, is our top priority. As such, Second Harvest has implemented new COVID-19 response protocols in accordance with Centers for Disease Control recommendations for group gatherings.

Volunteer events will be limited to no more than 10 participants per set-up area so that we may adhere to the six-foot social distancing protocol. If you are part of a larger group, Alyssa Lewis will be in touch with you to explain how this may impact your group’s service.

Individual volunteers should set up a volunteer account through the volunteer portal below. Next, please email alewis@fightinghunger.org to activate your account. We ask that you sign up for volunteer events in advance through our website volunteer portal so that our team can monitor the number of volunteers in the warehouse at all times. If you choose not to follow this protocol, please understand that you may not be able to serve upon your arrival at the warehouse if our limit of 10 volunteers is exceeded, and that volunteers who follow protocol will be given priority.

While we continue to work together as a community to support our hungry neighbors in need, we will share updates regarding any new protocols that may impact your volunteer service. Additionally, we will notify you when our temporary volunteer protocols in response to COVID-19 are lifted, and regular volunteer activities resume. Thank you for your support of Second Harvest food bank, and please don’t hesitate to reach out to us with any questions you may have.

Please see our “CEO Message” to review our protocols undertaken to help ensure the safety of our volunteers, partners, staff and community during this crisis. Thank you!

How to Get Started:

Step 1:  Set up a volunteer profile here: Visit our VolunteerHub portal

Step 2:  Determine if you are an Individual or a Group volunteer?

Step 3:  Individual volunteers must attend a one-time, 30-minute new volunteer orientation prior to volunteering. First, all volunteers must create a profile in our system. Once your profile has been created, you will be able to view available orientation dates on our volunteer calendar, and register for orientation. After you attend orientation, your volunteer profile will be “activated,” and you can then search for, and sign up for, volunteer opportunities.

Minor Volunteers: Minor volunteer waivers cannot be submitted through our volunteer portal. When setting up a volunteer profile, minors must print out a waiver, and have their parent or legal guardian sign it, and return the waiver form to Second Harvest.

Step 3:  Group volunteers are groups that consist of 5 or more volunteers.

  • To schedule your group shift, first find an open shift with the number of slots that you need on our volunteer calendar.
  • Once you find an opportunity, email alewis@fightinghunger.org. Please provide the following information: Name of group, group contact person, number of volunteers and volunteer opportunity date/shift requested.
  • You will receive a response email with a custom landing page that you can then forward to your group members so that they can register for your event. Please note that your group members will need to set up a volunteer profile (this is a one-time step) before they can register, and everyone must complete this step before your volunteer event.

Need to Know Information:

Age Restrictions
Age restrictions vary by volunteer activity; please check the volunteer calendar to find appropriate events for family groups and groups with young kids. Unless otherwise noted, volunteers must be at least eight years old with a chaperone who is 18 years or older to help in our warehouse; and 16 years old to volunteer without a chaperone. We are an active warehouse environment, and not appropriate for babies, toddlers and unsupervised young children.

School/kid groups: We require there to be one chaperone (age 18 or older) for every 4 kids in a group. 

As of 3-25-20, Court-Ordered Community Service is Temporarily Suspended 
We accept court-ordered community service volunteers, except for violent or sexual offenders. In addition to our waiver, court-ordered community service volunteers must complete two additional forms prior to volunteering. Please email alewis@fightinghunger.org to request these forms.

Warehouse Dress Code, Rules and Safety Protocols:

  • CLOSED-TOE SHOES REQUIRED to help in our facility (we are an active warehouse environment)!
  • Please wear appropriate length shorts that are not revealing.
  • No ripped jeans, see-through shirts, tank tops or crop tops. 
  • No gum, candy, food or outside beverages are allowed in the warehouse due to potential for food contamination (Second Harvest provides bottled water for volunteers).
  • Volunteers may use our kitchen facilities and picnic areas for breaks/snacks/meals.
  • No earbuds or earphones are allowed in the warehouse.

For any additional questions, please contact: 
Alyssa Lewis, Community Relations Coordinator; 850-562-3033, ext. 221
Email: alewis@fightinghunger.org

Volunteer Orientation

VolunteerHub Logo

Schedule by VolunteerHub

What Type of Volunteer Are You?

Individual: Simply sign up for an available shift on the calendar (insert link to VolunteerHub page).

School/kid groups: We require there to be one chaperone (age 18 or older) for every 4 kids in a group.

Adult Groups:

  • A group consists of 5 or more volunteers.
  • Step 1: Find an open shift with the number of slots that you need on our volunteer calendar.
  • Step 2: Once you find an opportunity, email us at sharihubbard@fightinghunger.org. Please provide the following information: Name of group, group contact person, number of volunteers and volunteer opportunity date/shift requested. (Example: Donation Sorting 1/1/14 8:30am shift).
  • Step 3: Wait for your response email to confirm your group reservation.

For any additional questions, please contact:
Shari Hubbard, Director of Community Relations; 850-562-3033, ext. 211
Email: sharihubbard@fightinghunger.org